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1 stars

"disappointment"

 |  Version: PDF Converter Professional 7

Pros

none compared to version seven professional

Cons

lacked basic features that version 7 had that were easy to do: edit document properties,etc.

Summary

don't buy it ... a big disappointment as I use Omnipage 18 and Pageport

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2 stars

"Disappointing, difficult and unsecure"

 |  Version: PDF Converter Professional 7

Pros

Many options

Cons

- Ignores security settings, lets you change secured pdf's
- Does not allow qualified signature signing
- Cluttered GUI
- Huge download size

Summary

Avoid, many better products available

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1 stars

"TERRIBLE !!!!"

 |  Version: PDF Converter Professional 7

Pros

None that I could find

Cons

I downloaded version 8 from the Nuance website -- waste of time and money.
Buggy download, customer service chat did not work at all (no response despite saying "live chat available now"), program took over 1 hour to download over a 5GB DSL, did not allow me to install before I deleted a ton of other files to give it space (much more than the 26MB advertised), and after all this did not convert properly to DOC or PDF (lost most of PDF text and all of graphics), and despite the advertisements, it does NOT allow full word processing. You cannot enter new text at all!

Summary

falsely-advertised features, unreliable PDF conversion, waste of your time - you will ask for a refund...

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2 stars

"Printer Restricted"

 |  Version: PDF Converter Professional 7

Pros

Appears to cover most aspects of PDF activities.

Cons

Disallows "both sides of Page" printing, thus involving considerable time and effort of having to print all "even" pages, and then re-inserting pages to print all "Odd" pages. The restriction is a major inconvenience to Users. Until this restriction is removed or modified, I would not recommend the Program to anyone if time is an important issue.

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1 stars

"Product errors in Data1.cab within their own CD"

 |  Version: PDF Converter Professional 7

Pros

Since it doesn't install...I would say...well it's a pretty colored disk?

Cons

I ALSO bought a brand NEW 'Neat' Mobile Scanner 4/1/2013 and Digital Filing System. Packaged with it was a bonus CD titled, "PDF Converter" by 2011 Nuance Communications. After setting up Neat I proceeded to install the PDF software. I noticed the actual name of the software changed to "Nuance PDF Professional 6". In the middle of installing a pop up box appeared with "ERROR 1335. THE CABINET FILE 'DATA 1.CAB' REQUIRED FOR THIS INSTALLATION IS CORRUPT AND CAN NOT BE USED. THIS COULD INDICATE A NETWORK ERROR, AN ERROR READING FROM THE CD-ROM, OR A PROBLEM WITH THIS PACKAGE". Retrying gave the same results. I clicked "Ignore" (I was curious what would happen) and received a new pop up box, "ERROR 2350. FDI SERVER ERROR". Who doesn't do QA on their software CD's? And Shame on NEAT for bundling something that clearly is a problem for multiple people.

Summary

Stick with ADOBE, or PDF 995

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5 stars

"Don't use the CD for PDF.Saves as PDF without it."

 |  Version: PDF Converter Professional 7

Pros

Easy to install. The company recognized and issue with the shipped cd and they provided a quick fix. It happens. I worked in the software industry and stuff like this happens. I use OpenOffice instead of MicroSnot Office. There are no crashes. Just don't use the PDF software that came with it. That doesn't install. I like that they provided a fix on their website. This stuff happens. I travel to South America for work. This is a great mobile solution.

Cons

Shipped CD is corrupt.

Summary

Perfect solution!

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5 stars

"trial worked perfectly"

 |  Version: PDF Converter Professional 7

Pros

Easy install, worked great. Much better conversions to Word than other PDF conversion software I've used (didn't text-box).

Cons

none at all

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1 stars

"Promising product, big disappointment"

 |  Version: PDF Converter Professional 7

Pros

Lightweight mobile scanner without the printer was just what I was looking for

Cons

PDF Professional 6 CD included with the NEAT scanner is incompatable. I got the exact same error: Error 1335. The cabinet file data1.cab required for this installation is corrupt and cannot be used. I spent 6 hours over 2 days trying to fix the problem and did everything I could that others had tried. I finally gave up and returned it to Best Buy.

Summary

Don't waste your time if you buy it and encounter this error, just return it asap.

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1 stars

"Corrupt CD PDF Converter 2011 version"

 |  Version: PDF Converter Professional 7

Pros

None - NO STARS FOR YOU!

Cons

Nuance packaged/distributed a PDF version that is no longer compliant. Package/CD promoted as name,"PDF Converter" but installation listed name as "Nuance PDF Professional 6 (with a stamp for the year 2011). The CD is corrupt. Going to their website, their 2009 "Read Me" Article, which was the first to appear by the way, advises version 6 is outdated and to unistal / upgrade to version 7.Hello?!?!? I just bought your product...in year 2012!!

Summary

I bought 'Neat' Desktop Scanner and Digital Filing System. Packaged with it was a bonus CD titled, "PDF Converter" by 2011 Nuance Communications. After setting up Neat I proceeded to install the PDF software. I noticed the actual name of the software changed to "Nuance PDF Professional 6". In the middle of installing a pop up box appeared with "ERROR 1335. THE CABINET FILE 'DATA 1.CAB' REQUIRED FOR THIS INSTALLATION IS CORRUPT AND CAN NOT BE USED. THIS COULD INDICATE A NETWORK ERROR, AN ERROR READING FROM THE CD-ROM, OR A PROBLEM WITH THIS PACKAGE". Retrying gave the same results. I clicked "Ignore" (I was curious what would happen) and received a new pop up box, "ERROR 2350. FDI SERVER ERROR". I went to the technical page of Nuance's website hoping to fix this problem with a simple patch. To my suprise there's no such option. The first only option given is from a Technical Info Bulletin that generated was dated 7/7/2009, Article # TIB 6145 - Unistall PDF Converter6. And unless you are buying version 8, there is no option for customer support. I didn't know what version this CD was because the manufacturer failed to provide that info on the package. Trying to get a customer service person or tech is absolutely futile.

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1 stars

"Nuance PDF Suite leaves a nasty taste"

 |  Version: PDF Converter Professional 7

Pros

1. When working does create good quality, well presented PDF's
2. Appending function can be useful

Cons

1. 1. Crashes Office and won't work with IE9 at all
2. Post market support the worst ever experienced
3. Knowledge base unhelpful (has circular references to pages just visited)
3. Product registration & activation the most cumbersome on the planet. Product performance belies the need for such tight antipiracy security
5. File compression not great with large scan files
6. Not cheap

Summary

Unlike Omnipage software from the same company, this product is a massive disappointment. Apart from the fact that key design elements which are meant to differentiate the product don't work, the requirement to uninstall & reinstall the product to fix bugs eg post Windows update, reduces the number of activations that are allowed (this is despite the fact that uninstalling the program is meant to be logged on the company's activation server). Discussions with Nuance 'customer service' in relation to the activation issue remind me of similar experiences with some of the big Telco providers. No call backs, dismissive conversations where problems are deflected, shuffled from person to person, no responsibility taken for a bad product. I should add, post a 30 day period you will be asked to pay for the privilege of having technical support offer their insight to the cause. They will ask you to review the knowledge base, uninstall other programs, downgrade other software and finally ask you to disable functions that were part of the design. The final straw for me was when a suggestion was made to upgrade to the next edition (where all of the bugs have been apparently fixed). Don't mind if I don't thank you. The product is still running but in bare bones form. Unless you want have an insight into how products shouldn't be designed and supported, please save yourself some trauma & look elsewhere.

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